All in Cramming

FCC Proposes Strengthening Slamming & Cramming Rules

The Federal Communications Commission has released a Notice of Proposed Rulemaking that suggests ways to strengthen its existing slamming and cramming rules. Among other things, the FCC proposes to codify a rule banning misrepresentations on sales calls, and seeks comment on requiring carriers that rely on third-party verification to record the entirety of sales calls that precede a consumer’s preferred carrier switch.