A summary of news from March 2019.
All in Slamming
FCC Proposes Strengthening Slamming & Cramming Rules
The Federal Communications Commission has released a Notice of Proposed Rulemaking that suggests ways to strengthen its existing slamming and cramming rules. Among other things, the FCC proposes to codify a rule banning misrepresentations on sales calls, and seeks comment on requiring carriers that rely on third-party verification to record the entirety of sales calls that precede a consumer’s preferred carrier switch.
FCC Issues $1.44 Million Fine For Slamming
The FCC has imposed a $1.44 million forfeiture against interexchange carrier Preferred Long Distance, Inc. for violating the FCC’s slamming rules. Preferred LD changed the long distance telephone carriers of 14 consumers without proper authorization, including by having telemarketers engage in misrepresentation.